Nescient IT Services • managing information technology for you
37 Victoria Gardens • Eastbourne • East Sussex • BN20 8NJ • (01323) 738 120
Proprietor: Paul Larkin
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Nescient IT Services - Computer Changes

Computer Changes - Installation.

Computer Changes So you've bought your new computer and you've taken it home. You have never set up a computer up before.

If you can't resolve these issues yourself, the chances are that you will be disillusioned with your "new toy" and the experience might leave you feeling let down!

Nescient IT Services can help you install your new computer. If you like, we will even show you how to do it yourself so that you can happily move the computer after we have gone. We also make sure that the computer is up and running, dealing with any problems that might arise. This will minimise your time on making calls to any 50p per minute "helpdesk". We will also connect any printers, scanners or other peripheral you have bought, and check that they work properly.

We can connect your PC to the internet and will advise that you use parental controls if we agree that you need to use them. This means you can have a sensible degree of control over your children's internet use.

We can also configure your PC to send and receive email. Furthermore, we will always recommend the installation of Spam protection software. Spam is the email equivalent of junk mail. It is possible that more than 50% of email to your PC could end up being useless, inappropriate and offensive adverts or offers. Spam protection software can filter out some of the junk for you, leaving you to read the real email that you really want.

Remember that it is important to plan and prepare for a new computer installation. You will need to consider where you want to put the computer, taking into consideration any extra peripherals (printer, scanner etc.) you have bought. You will also need to ensure that you have sufficient power sockets to plug your devices into; generally you will need one socket for the computer, one for the monitor and another for each peripheral. Ideally the power supply will be surge protected.

 You should also ensure that you have access to a telephone point near a power supply if you want us to connect you to the interenet via Broadband.

Computer Changes - Maintenance.

Computer Changes - Maintenance.There are likely to be updates for the software that you use. When software is released it is rarely perfect. So software manufacturers will release "bug fixes" or "service packs" which will improve their software or sometimes "plug any leeks in the dam". We can analyse your PC and ensure that you are running the latest available versions of the licensed software that you use. This will ensure that you have the most secure & stable versions of programs on your PC.

PC's are like car engines and need to be regularly maintained to ensure that they always work as efficiently as possible. We can configure your computer to automatically run maintenance tasks to make sure it is running as efficiently as possible, week after week.

We are also able to maintain your other computer devices. For example - printers, keyboards and mice all get dirty. This dirt can affect the efficiency of the device. Keyboard keys get jammed, printers chew up paper and mice just misbehave! We can give your hardware a thorough professional cleaning if you wish. We will always recommend this clean when we can see that it needs to be done for either safety or performance reasons.

Computer Changes - Upgrades.

Computer Changes - Upgrades.We have a straightforward approach to home upgrades:

  1. Your needs: We will look at how you currently use your computer and discuss your future needs;
  2. Your current computer: We will then analyse your existing computer system's specification;
  3. Your solution: With this information we will be able to suggest a range of viable upgrade or replacement solutions based on the financial constraints that you set.

It is fairly easy to upgrade your computer, particularly if you are looking to install for example more memory or a CD writer. Your entire computer is usually modular (like building blocks) so it is often possible to change components, including the operating system (version of Windows®)

Having said that, major upgrades are not always sensible. In view of the present prices for very well specified computers the cost of a serious upgrade comes very close to the cost of a new PC. Whilst a new PC comes with the benefit of a manufacturers warranty and, in most cases, a new operating system, an upgrade will not always come with the same benefits.

It is always worth checking what your options might be to ensure your requirements are best met.

Nescient IT Services can assess your needs and make sensible recommendations on how to improve, or even replace, your PC.

If you do change computer and do not have any way to backup your data we can copy key files from your old computer to your new computer. Please note that this does not recover or copy your program files. You will need the original installation CDs and licenses so that we can install your programs. We will ensure that your main programs are compatible with any new operating system that you intend to use.